We Are CT Based Reputation Management Experts
A digital marketing company specializing in local small and medium businesses, we have helped dozens of businesses to improve their online reputation and stand out as the leader in their market. Reviews now play a critical role in the purchasing decisions of consumers. This goes for eCommerce businesses, national businesses and local businesses. Online ratings are now an integral part of many businesses online brand. We help you to stand out from the competition with proven strategies to maintaining a 5 star online rating. Call today to learn more: (203)882-0171
The Importance of Online Reviews
- Google online reviews hold a significant value in ranking your website in the search results.
- Positive or negative, online reviews can help boost your rankings, or cause you to fall behind the rest.
- The more positive reviews you have, the greater chance you will have of ranking higher in Google
“A brand is no longer what we tell the consumer it is – it is what consumers tell each other it is.”Scott Cook, CEO, Intuit
Why reputation management and positive online reviews are so importantIn the old days, word-of-mouth referrals were treasure to a small business. Great companies with terrific products or services would get outstanding word-of-mouth recommendations from delighted customers. Poor companies would get what they deserved. What consumers told each other about a brand would be accurate and useful. Regrettably, this is no longer the case. Two major issues currently distort online reviews:
- Bogus reviews written by fake reviewers, business competitors, or the business owner and/or employees reviewing their own review.
- Distortion of a business’s reputation because of angry customer reviews.